A QUALITATIVE STUDY OF EMPLOYEE PERCEPTION ON PERFORMANCE APPRAISAL SYSTEM AT MAIN BRANCH OF BNI 46 MANADO
Abstract: The condition of an
organization’s being effective is mainly dependent on its Human Resources
Management. Performance Appraisal is important system that usually takes the
form in periodic that works performance is evaluated, not only from their work
responsibilities but employee behavior is evaluated too. The purpose of this
study is focused on employee perception on performance appraisal and the implications
at Main Branch of BNI 46 Manado. Data collected from 10 respondents at Main
Branch of BNI 46 Manado that had been appraised previously. Types of data in
this research used primary data and secondary data. This study method used case
study (qualitative) because it is designed to get more understanding with the
performance appraisal system at Main Branch of BNI 46 Manado, through employee
to answer the questions that needed (depth-interview). This research found that
based on employee perception the performance appraisal system that implemented
at Main Branch of BNI 46 Manado, overall is good but sometimes employee feel
the appraisal system not objective. The characteristics that assessed are based
on each units. This research suggest to company to allow the employee to give
feedback directly to supervisor, more transparent and agreement.
Keywords: human resource
management, employee perception, performance appraisal system
Penulis: Sharon C.C.A Karu,
S.L.H.V Joyce Lapian, Maria V.J Tielung
Kode Jurnal: jpmanajemendd180260
