Influence of Quality of Work Life towards Psychological Well-Being and Turnover Intention of Nurses and Midwives in Hospital
Abstract: Nurses have been
trained to provide patient care and improve patients’ quality of life, but
their own quality of work life and psychological well-being are often
disregarded. Nurses’ low quality of work life in hospital leads to nurses’ high
turnover. The high rate of nurses’ and midwives’ turnover in hospital X Malang
is an issue that requires hospital management attention to prevent low quality
of health services in the hospital. The purpose of this study was to determine
relation between quality of work life, psychological well-being and turnover
intention of nurses and midwives in the hospital. This study used quantitative
correlation design with cross-sectional approach, and the data were analyzed
using Partial Least Square. The results showed that the quality of work life
positively and significantly affected the psychological well-being of nurses,
quality of work life significantly and negatively affected turnover intention,
while psychological well-being did not affect the turnover intention, so the psychological
well-being did not mediate the effect of quality of work life on turnover
intention. Quality of work life influences both psychological well-being and
turnover intention, so the improvement quality of work life will reduce
turnover intention and inhance the psychological well-being.
Keywords: Psychological
well-being; quality of work life; turnover intention
Author: Indra Wahju Hardjanti,
Aryo Dewanto, Noermijati
Journal Code: jpkesmasgg170003