ANALISIS PENGARUH KUALITAS WEBSITE TERHADAP KEPUASAN PENGGUNA BERDASARKAN METODE WEBQUAL 4.0 PADA WEBSITE SMAN 2 KOTA MOJOKERTO
Abstract: Based on the
problems that occur for example at SMAN 2 CITY MOJOKERTO, where many cases of
both the part of teachers, students and outsiders who struggle to get vital
information from SMAN 2 CITY MOJOKERTO. Because of this, they invented
www.sman2mojokerto.com website, where students as consumers can get the
information that is accessible online anytime and anywhere. Then made a website
as a means of delivering information that can be accessed anytime and anywhere.
But the website has been built yet meet the needs of visitors. Based on data
collection on the number of total required number of visits, the website is not
in accordance with the amount included in the visit. In this case the user
factors play an important role over the use and utilization of information
technology. To determine the level of success of a technology implementation,
the extent to which users can accept and understand that technology is an
important thing to be able to assess the success of the implementation.
Therefore, it is necessary to evaluate the www.sman2mojokerto.com website to
find out the cause of the lack of interest of Internet users to the website
www.sman2mojokerto.com the user satisfaction, the writer used WebQual 4.0 to
test it.
Penulis: Lukman Arie Setio
Budi, Sulistiowati, Sri Suhandiah
Kode Jurnal: jptinformatikadd160572
