PENGEMBANGAN BUDAYA KUALITAS MELALUI PENERAPAN ISO 9001:2000 DI UNIVERSITAS NEGERI YOGYAKARTA
Abstract: Developing the
Quality Culture through the Application of ISO 9001:2000 in Yogyakarta State
University. One achievement that Yogyakarta State University(YSU) has attained
in an attempt to be a world class university is that it hasreceived the ISO
9001:2000 certificate, a standard certification for the quality of a university’s
work units. The meaning of quality management according to ISO9001:2000 is a
management system to direct and control an organization in terms ofquality. The
certification is carried out to develop an organization’s culture conducive for
quality development, called a quality culture. Such a culturecomprises values,
beliefs, and expectations owned and developed by members ofthe organizations in
terms of quality products and services. A strong quality culture will support
YSU’s competitive excellence in the long run.
Penulis: Dadan Rosana
Kode Jurnal: jppendidikandd090166
