PENGARUH KONFLIK TERHADAP KINERJA KARYAWAN DENGAN KOMUNIKASI SEBAGAI VARIABEL MODERATOR PADA PT. SINAR SOSRO KPW JAWA TIMUR
Abstract: This study aims to
test and analyze whether conflict (task conflict, relationship
conflict, and process
conflict) affect employee performance with
communication as a
moderator variable in PT.
Sinar Sosro KPW Jawa
Timur. This type
of this research
is quantitative. The sampling technique of this research is using simple
random sampling with
a sample of
74 respondents. Statistical analysis that
used is the
approach of structural
equation modeling (SEM) and the
method of Partial Least Square (PLS) with the help of Smart PLS
software. Results showed
that task conflict
and relationship conflict had a positive and significant effect on
employee performance, while the
conflict process has
a negative and not
significant effect on
employee performance. Interaction
of conflict (task conflict,
relationship conflict, and
process conflict) with
the communication does not
affect the performance
of the employee
or not moderated the effect.
Keywords: task conflict,
relationship conflict,
conflict processes, employee
performance, and communication
Penulis: RENDRA KRISTI YOGI, DWIARKO
NUGROHOSENO
Kode Jurnal: jpmanajemendd140927
