PENERAPAN ELECTRONIC GOVERMENT 9E-GOV) MELALUI PENYELENGGARAAN SITUS WEB PEMERINTAH PROVINSI RIAU UNTUK MEWUJUDKAN TRANSPARANSI PUBLIK
Abstract: The development of
information and communication technologies become a topic which widely
discussed at this time especially when associated with the functions of
government. The implementation of government using information and
communication technologies in its development known as e-Government. It has the
aim to improve the quality of public service, increas the efficiency and public
transparency. As well as many other positive benefits. E-Government is a new
innovation that needs to be done by government institutions. The Local
Government of Riau Province in this case trying to realize the Law Decree No.
14 of 2008 concerning public disclosure through the implementation of website
as a media of public information in the Riau Provincial Government. The applied
media public information is www.riau.go.id as the official portal of Riau
Provincial Government and this as a bridge of communication between the Local
Government with public and Local Government with other Local Governments.
This study used descriptive method with qualitative approach. The object
of this study is the implementation of electronic government (e-gov) through
the implementation website of Riau Provincial Government to achieve public
transparency with the subject of 10 people. 6 people from the communications of
informatics and electronics data processing department, 3 people from the user
public, and 1 person from the public relations bureau secretariat of Riau
Province by taking subjects using purposive sampling technique. The data
collection technique in this study using in-depth observation, interview and
documentation.
The result of this study is public service that exist in this e-Gov has 3
classes, namely class publication, class interaction, and class transaction.
Riau Provincial Government showed that the implementation of government website
in class publication and class interaction have been done, while the class
transaction they can not do it. In class publication, Riau Provincial
Government has provided a variety if data and information in the form of news
and documentations (photos and video) that can be accessed by public freely and
transparently. In class interaction, it has provided facility for people to be
able to participate through this website, as fas as this form of interaction
that is available in the form of indirect interaction.
Penulis: Tania Dwika Putri, Evawani
Elysa Lubis
Kode Jurnal: jpkomunikasidd150429
