STRATEGI KOMUNIKASI PEMASARAN DALAM MEMBANGUN BRAND IMAGE PADA MEDIA SOSIAL TWITTER @PekanbaruCo

ABSTRACT: Social media twitter is a gathering place for those people who want to share information  and  a  place  to  make  new  friends  and  interact  online.  Therefore,  today many  social  media  twitter  accounts  are  present  using  the  brand  image  as  business account  because success of the twitter to promote products and services. Amidst the many other competitors that carries the same brand image, @PekanbaruCo manage in  building  a  brand  image  as  a  business  accounts  evidenced  by  an  increase  in followers and clients. The background of this study aims to determine how marketing communication  strategies  social  media  twitter  @PekanbaruCo  in  building  brand image  and  what  supporting  and  inhibiting  factors    of  marketing  communication strategyto build brand image a social media twitter @PekanbaruCo. 
This  study  will  be  held  in  CV.  Mitra  Promo  Andalan  at    Jalan  Sekuntum  2 No.  2  Delima,  Tampan,  Pekanbaru.  The  study  will  use  a  purposive  sampling technique  (purposive  sampling).  The  Informans  in  this  study  are  7  peoples,  that consist  of  1  leader  of  CV.Mitra  Promo  Andalan,  1  founder  of  @PekanbaruCo,2 clients, and 3 followers of sosial media twitter @PekanbaruCo. 
The  result  showed  the  marketing  communication  strategy  that  do  in  sosial media  twitter  @PekanbaruCo  to  build  brand  image  through  advertising,  sales promotion,  personal  selling,  publicity,  direct  marketing.  Good  relationship  with clients  and  good  networking  with  the  other  business  accounts  as  supporting  factor. The inhibiting factors of marketing communication strategy in building brand image are  lack  of  education  about  social  media  marketing,  lack  of  human  resource,  and limited budget. 
Keywords: marketing communication strategy, social media twitter, brand image
Penulis: Mega Febriani
Kode Jurnal: jpkomunikasidd140355

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