REKRUTMEN TENAGA KERJA HOUSEKEEPING DI GRAND JATRA HOTEL PEKANBARU

ABSTRACT: In  the  recruitment  process  of  Housekeeping  department  at  Grand  Jatra Hotel  Pekanbaru  is  prefer  to  the  age  and  experience  without  think  about  the background  of  education,  so  the  recruitment  of  the  employees  have  quality  in terms of its skill of housekeeping. Because Grand Jatra Hotel Pekanbaru is a 5-star hotel which is employees especially in the housekeeping department must has skill in the make up room, also another skill in Tata Graha, that skill is needed to has  profesional  and  competence  housekeeping  employees  with  other  hotels  in Pekanbaru.
The  purpose  of  this  research  was  to  analyze  recruitment  process  of Housekeeping  department  at  Grand  Jatra  Hotel  Pekanbaru.  The  research’s design used is descriptive qualitative method approach, this research to describe the  real  phenomenon.  The  indicators  that  want  to  present  and  and  analyze  by interval  size  as  the  type  of  measurement,  while  the  formula  used  is  the  Likert Scale  i  = R/K .  The  indicators  of  houskeeping  recruitment  at  Grand  Jatra  Hotel Pekanbaru  is  the  basic  of  recruitment,  the recruitment’s sources,  recruitment’s method, and recruitment’s constraints.   Grand  Jatra  Hotel  Pekanbaru  itself  has  already implemented  most  of  the criteria for indicators that have been specified, based on the respondents results’ recapitulation  said  "Strongly  agree",  with  the  recruitment  process  conducted  by the  Human  Resources  Department  and  based  on  the  participannts  who  has responsiblity  for  the  recruitment  process.  The  total  score  was  11.43  which  lies between 4.3 to 5 are "Strongly Agree" category. 
Keywords: Recruitment, Housekeeping, Grand Jatra Hotel Pekanbaru
Penulis: Kartini
Kode Jurnal: jpmanajemendd150319

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