PENGADAAN BAHAN OLAHAN MAKANAN DI PURCHASING SECTION GRAND JATRA HOTEL PEKANBARU PROPINSI RIAU
Abstract: Tourism is a
composite of activities, services, and industries that deliver a travel
experience: transportation, accommodations, eating and drinking establishments,
shops, entertainment, activity facilities and other hospitality services
available for individuals or groups that are traveling away from home. Hotel is
a species of accommodations that use a building or part of its, available:
accomodation service, food and beverage service and also another services for
public and managed for commercial goal. Food and beverage sales has been one of
revenue source. Food and beverage sales can not be separeted of product section
or we called “Kitchen”. The material will handle by Purchasing Section.
Purchasing will purchase to some Supplier.
The purpose of this reseacrch is to give a product procurement overview
by Grand Jatra Hotel Pekanbaru Purchasing Section to get quality food product
and revenue optimizing of food sales. This reserach will be describe about
materials of food product procurement (from request process until delivery
process), Purchasing Section’s responsibility and matters. Focus on cycle of
procurement, requesting process, pre-purchase activity, delivery process and
quality of product. Use some theory by Andrew Hale Feinstein & John M.
Stefanelli, John. R Walker, Bartono PH & Ruffino aboout cycle,
responsibiility of Purchasing Section and quality of Perishable product. Design
by qualitative method, interview, observation and documentations. Give some
statement to request informant’s rating and held observation. The indicators
that want to present and and analyze by interval size as the type of
measurement, while the formula used is the Likert Scale i = .
Purchasing Grand Jatra Hotel Pekanbaru responsibility when requesting
process rated by “Netral” (3, 38). Pre-purchase activity (2, 46) with “Less Good”
category. Responsibilty when delivery process (2, 01) with “Less Good”
category. There are matters and constraits in every process. Grand Jatra
Purchasing section should looking for some solution or new improvement to be
better.
Keywords: Procurement of Food
Product, Purchasing Section, Requesting and Delivery Process, Grand Jatra Hotel
Pekanbaru
Penulis: Nita Sumiati, Siti
Sofro Sidiq
Kode Jurnal: jpmanajemendd150317
