Efektivitas Program E-Performance Sebagai Upaya Untuk Mewujudkan Peningkatan Kinerja Dinas Kebersihan Dan Pertamanan Kota Surabaya
Abstract: The spirit
of presidential instruction
No. 3 of
2003 which aims
to develop Government
Organization with electronic
based to increase performance and
public services more effective and efficient. Be a reference in Surabaya City
Government to make policies related to electronic based employee assessment.
That's call E-performance program. Implementation of this program has been done
in all
SEGWAY City Government,
Especially on cleanliness
and Landscaping Service
city of Surabaya,
where later was
full of media related performance
and accomplishments that have been achieved. This Research aims to answer how
the effectiveness of the program e-performance as performance improvement efforts in the service of cleanliness and
Landscaping the city of Surabaya by using
qualitative methods and
types of descriptive
research where data
retrieval is performed
with interviews, observation
and documentation. In the informant determination of research this time
using purposive sampling technique and snowball, there are 15 informants are
aware of the problems e-performance program. The researchers used a Qualitative
analysis with data reduction steps, the presentation of the data, and draw conclusions. The conclusion
that obtained from the research this
time was less effectiveness from
implementation of the e-performance program in the service of cleanliness and
Landscaping the city of Surabaya. because of their performance
proved that always
increase although exist
or no exist
the e-performance program.
tendency of a very heavy workload and a big responsibilities,
make this program have not a great effect for the performance of employee.
Penulis: Eggyawang Setia
Pradikta
Kode Jurnal: jpadministrasinegaradd140818
