PEMILIHAN STRATEGI PENYELESAIAN MASALAH DALAM MENGHADAPI KELELAHAN EMOSIONAL PADA PERAWAT BAGIAN INSTALASI GAWAT DARURAT (IGD) RUMAH SAKIT UMUM DAERAH AW. SYAHRANIE SAMARINDA DITINJAU DARI JENIS KELAMIN

Abstrak: This  research  is  constitute  to  look  at  strategies  coping  in  the  face  of emotional  exhaustion  on  the  part  of  emergency  department  nurses  general hospital  AW.Syahranie  Samarinda  in  terms  of  sex.  Strategies  coping  is  a business  that is  done  in  order  to  overcome  the  problems experienced  are  seen as  obstacles  and  make  adjustments  between  its  sources  with  the  demands placed.  Emotional  exhaustion  is  the  individual  response  to  the  stress experienced  on  the  outside  of  the  prevalence  of  interpersonal  relationships because of the strong emotional impulse that can lead to feelings of frustration or anger in a person.
The  number  of  samples  in  this  study  were  6  people,  including  3  male nurses  and  female  nurses  are  3  nurses  working  in  hospital  general AW.Syahranie Samarinda part ER (emergency room) that has worked at least 2 years.  Sampling  was  done  by  using  purposive  sampling.  Data  taken  with  the in-depth interview technique by using an indicator variable strategies coping , and emotional exhaustion.
The data  obtained  in  this study  using  descriptive methods. The  results obtained  are  male  nurses  will  use  the  Emotional  Focused  Coping  (EFC) because  to  the  nature  of  masculinity  that  makes  them  not  like  a  lot  of  tough talk  and  articulate  their  feelings  so  tend  to  shy  away  while  the  female  nurses will use the Problem Focused Coping (PFC) when the female nurses are able to manage emotion, and will use the emotional Focused Coping (EFC) if they are less able to manage their emotions because they tend to carry over the existing situation  because  to  the  characteristics  of  women  who  are  more  articulate feelings, so it will look in the face of emotional exhaustion emotional.
Keywords: Emotional Exhaustion, Strategy Coping, Hospital, Sex
Penulis: Dian Indrayani Rante
Kode Jurnal: jppiodd130042

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