DAMPAK FAKTOR INDIVIDU, FAKTOR PEKERJAAN DAN FAKTOR ORGANISASI PADA KEPUASAN KERJA DAN INTENSI TURNOVER PERAWAT

ABSTRACT: Work satisfaction and turnover intention are two important aspects regarding human resource in health service.  The  research  was  aimed  to  analyze  the  impact  of  individual,  job  and  organizational  factors  on  job satisfaction  and  turnover  intention  of  nurses  in  the  clinic  “Balai  Pengobatan  Santa  Familia”  (BPSF),  East Kalimantan. The research applied analytical observation method. Data were collected by interviewing nurses in the intensive care unit and in the nursing unit of BPSF. The research showed that most nurses was still in young age but with low commitment and high turnover intention. The workload and conflicts in BPSF was high. Moreover the work affiliation, compensation and work development tend to be low. This caused a low work satisfaction and high  turnover  intention.  Through  the  application  of  the  double  linear  regression  statistic  test,  job  design  has significant impact on job satisfaction (Sig. 0,013, regression coefficient 2,037). The work affiliation and leadership have significant influence to turnover intention (Sig. 0,003, regression coefficient 0,906) as well as leadership (sig. 0,009, regression B= 0,895). This study concluded that job design and leadership had significant impact on job satisfaction and turnover intention. Meanwhile work affiliation did not impact both of them.
Keywords:  individual, job satisfaction, organizational, turnover  intention
Penulis: Alies Lusiati, Stefanus Supriyanto
Kode Jurnal: jpkedokterandd130169

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