PENGEMBANGAN KAPASITAS ORGANISASI BADAN KEPEGAWAIAN DAERAH DI KABUPATEN DELI SERDANG
Abstrak: The variable in this
research is the organization capacity of Deli Serdang Local Civil Service Agency.
The research employs qualitative approach and descriptive analysis method. The
research aims at exploring possible approaches to developing the organization
capacity of Deli Serdang Local Civil Service Agency.
The research result shows that 3 out of 8 indicators stay within ‘good
category’. The other 5 comprising of facilities and infrastructure, work
procedures, human resource, finance, and incentive system, are positioned within ‘insufficient category’
for promoting roles and functions of Deli Serdang Local Civil Service Agency.
Thus, there are two suggestions Deli Serdang Local Civil Service Agency
may take into action to develop its organization capacity: first, improving
facilities and infrastructures through procurement, borrowing from other local
agencies with excessive facilities, or imploring to the third party; second, reducing work / service chains of
command in order to accelerate public service delivery.
Key words: organization
structure, facilities and infrastructure, work procedures, human resource,
finance, incentive system, work culture, and leadership
Penulis: Wardianto
Kode Jurnal: jpadministrasinegaradd070009
