PENGARUH BUDAYA ORGANISASI DAN STRATEGI IMPLEMENTASI TERHADAP KEBERHASILAN MANAJEMEN PENGETAHUAN DI PT TELKOM
Abstrak: Knowledge
Management Systems are expanding across
all types of organizations worldwide. The competitive benefits of KM efforts
have been demonstrated in industries, governments and in the academic worlds.
However, recent global analyses of such implementations highlight the fact that
not all of them are successful. The main barriers relate to organizational culture
and the importance of the implementation strategy.
The purpose of this research is to explore relationships between the
successful implementation of knowledge management and specific organizational
cultural orientations and implementation strategy. Organizational culture is
assessed through organizational trust and organizational solidarity variables, in
addition, through collecting and connecting strategy. Depending on the degree
of integration of these two cultural and strategy factors determination, we
demonstrated that specific KM are more or less likely to succeed.
The research findings were accomplished through a validated questionnaire
distributed within PT Telkom and their units. Though limited in terms of
variable, this study has the potential to assist other researchers in refining
and modifying such approaches to maximize knowledge in this field.
Keywords: Knowledge Management
implementation’ Success, Organizational Culture and KM implementation strategy
Penulis: Sutarman
Kode Jurnal: jpadministrasinegaradd070007
