PENGARUH KEPUASAN KERJA DAN BUDAYA ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DI PT PUPUK SRIWIDJAJA PALEMBANG (KASUS DI DIVISI TEKNOLOGI)
ABSTRACT: This
study aimed to determine the effect of job satisfaction and organizational
culture on Organizational Citizenship Behavior (OCB) of the employees in PT
Pupuk Sriwidjaja Palembang and it takes the case in Division of Technology.
Luthans stated that there are several dimensions determining job satisfaction,
those are job itself, salary, supevision, co-workers, and working conditions.
Meanwhile, according to Robbin, there are seven characteristics of
organizational culture, those are innovation and risk taking, attention to detail,
outcome orientation, team orientation, aggresiveness and stability. The
determination of number of respondents in this study uses a stratified random
sampling method in Technical Inspection Department, Production Planning and
Controlling Department, Safety and Environment Department and Laboratory
Department. The calculation of the sample size is based on Slovin formula and
it gets a total sample of 66 employees. The result of this study shows that job
satisfaction do not have a significant effect on OCB. While organizational culture
significantly has positive effect on OCB. Job satisfaction and organizational
culture simultantly has effect on OCB with organizational culture is the
dominant variable.
Keywords: Job
Satisfaction, Organizational Culture, Organizational Citizenship Behavior
Penulis: Bharata,
Zunaidah, Yuliansyah M. Diah
