THE RELATION BETWEEN EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL EFFECTIVENESS AT PT. TASPEN (PERSERO) MANADO
Abstract: An engaged employee
is aware of organization objectives and works more effort to improve
performance within the job for the benefit of the organization. Employee
engagement develops positive attitude among the employees towards the
organization. Proper attention on engagement strategies will increase the
organizational effectiveness in terms of higher productivity, profits, quality,
customer satisfaction, and employee retention. This study is to investigate the
relationship between employee engagement and organizational effectiveness using
qualitative approach and convenience sampling method that conducted interviews
to ten informant at PT. Taspen. The finding proves that there is a meaningful
relationship between the level of employee engagement and organizational
effectiveness. The data analysis shows that performance of employee engagement
effected by career development, compensation and benefits, organizational
culture and policies and work environment. The recommendations are the company should know the level of their
employee engagement, and more focus on human resources program such as job
design, development opportunities, fair treatment, gave better work environment
to motivate employees with high engagement level. The better the reward and
recognition in the company the better the employee engagement.
Keywords: employee engagement,
organizational effectiveness
Penulis: Josefina M. Sumaraw,
Frederik G. Worang, Ferdinand J. Tumewu
Kode Jurnal: jpmanajemendd180278
