PENGARUH BUDAYA ORGANISASI DAN DUKUNGAN ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN KNOWLEDGE MANAGEMENT SEBAGAI VARIABEL INTERVENING DI PT.TELEKOMUNIKASI INDONESIA WITEL SURABAYA
Abstract: The purpose of this
study is to analyze the effect of organizational culture, organizational support,
on the employee performance with knowledge management as the intervening
variable on PT Telekomunikasi Indonesia Witel Surabaya employee.
The populations on this study are permanent employees of PT
Telekomunikasi Indonesia Witel Surabaya
using purposive sampling
as a sample
collecting technique with
the number of participant involved in this studies as
much as 100 employees. This study is using Path Analysis as analysis tool with
Sobel Test used as tools to test the effects of mediation and using IBM SPSS 23
as data processing program.
The result of this study indicates that organizational culture has
positive significant effect on knowledge
management and also
has positive significant
on employee performance. Organizational support has
positive significant effect on knowledge management but has less significant
effect on employee performance. In addition, knowledge management was proven
capable as a mediating relationship between organizational culture,
organizational support on employee performance
Keywords: Organizational
Culture, Perceived Organizational Support, Knowledge Management, Employee
Performance
Penulis: Haqqi Ilmaniar, Indi
Djastuti
Kode Jurnal: jpmanajemendd180436
