Job Satisfaction as a Mediator of Justice towards Organizational Citizenship Behavior
Abstract: Time goes rapidly
and competition is getting tougher. It demands employees to give high
performance in order to exceed work standard determined by the company. work
system innovation in banking companies provide stimuli for employees both from
basic employees to management level to always be active in and have advantages
in understanding the job desk. Extra ordinary behavior, which is usually
called. Organizational Citizenship Behavior, is expected to change mindset
where employees do not only master one ability, but several abilities or skills
beyond their job description. Therefore, the purpose of this study is to
analyze the influence of Distributive and Procedural Justice on OCB through Job
satisfaction. This research is descriptive and verivicative analysis.
Descriptive research was conducted to obtain a description of Distributive
Justice, Procedural Justice, Job satisfaction, and OCB. While verivicative
research is done to know the relationship between variables through the
calculation - statistical calculation. The method used is survey method. While
the sampling technique is Saturated / Census Samples with 65 respondents. Data
analysis in this study using the analysis of PLS (Partial Least Square) and
found that the Distributive Justice, Procedural Justice has a significant
influence on Job Satisfaction that impact on OCB. There are several researchers
who have researched OCB from a human resource point of view. Contribution of
this research is to help managers to formulate strategies and policy
implementation related to the proper management of Human Resources And create
new Human Resources with all the best ability to play an extra role in doing
the job.
Keywords: Job Satisfaction,
Justice, OCB
Penulis: Alfato Yusnar
Kharismasyah, Bima Cinintya Pratama, Fatmah Bagis
Kode Jurnal: jpmanajemendd170343
