Hubungan Karakteristik Perawat dan Karakteristik Organisasi dengan Perilaku Caring Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Kartika Husada Pontianak 2017
Abstract: Caring behavior is
an essential component of hospital’s quality of service. The patient
satisfaction’s survey shows the lack of caring behavior of associate nurses in Kartika Husada
hospital. The purpose
of this study
was to identify
caring behavior and
its associated factors in Kartika Husada hospital, Pontianak. This study
was a cross sectional study. The data
were collected through
self administered questionnaire in
104 nurses from April to
June. Data was
analyzed using univariate,
bivariate, and multivariate
analysis (multiple logistic regression).
The result of the study
shows there was
a significant relationship between
communication pattern with
caring behavior of
nurses at Kartika Husada
hospital, Pontianak. This
study suggests that
nurse manager should
be a good mediator to improve caring behavior of
nurses.
Keywords: caring behavior;
hospital; nursing characteristic; organization
Penulis: Sri Ari Yanti,
Muhammad Hadi, Fitri Arofiati
Kode Jurnal: jpkeperawatandd170255
