Mengapa pengusaha online belum memiliki asuransi BPJS kesehatan? studi kasus di Kota Yogyakarta

Abstract: ​This study aims to explore why informal sector group have notdecided to become a part of BPJS health by identifying knowledge or health insurance literacy. ​Method: ​This is qualitative research with phenomenology approach. Determination of informants was used by snowball technique Data collection conducted with in-depth interview as much as 15 people from online entrepreneurs group who live around the city of Yogyakarta Data were identified with inductive thematic analysis related to healthinsurance literacy to found relationship pattern of re ​search variables Results: ​The majority informant have knowledge health insurance as a health care program used to seek treatment when sick. Specifically, informants havedifficulties in understanding and explaining the term ba ​sics about BPJS health insurance such as membership type, premium, benefit package, services procedure, the way of registration. The main determinant is caused by personal factors of informants themselves who are not seeking information about BPJS health because busy of works, still young, unmarried, and get il rarely. Another factor is informants more often and rely on get insurance information from friends or family, while information from the Governmenand BPJS organization itself is very rare. ​Conclusion: Health literacy insurance low is the main cause why informants decide not to be participants in BPJShealth insurance. So it’s necessary to educate about the BPJS health insurance both from the government, BPJS organization, and especiallyhealth providers in health facilities.
Keywords: ​ health insurance literacy; informal sector
Penulis: Firman Firman , Helfi Agustin
Kode Jurnal: jpkedokterandd170570

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