MENCARI SOLUSI KRITIS DI TENGAH KRISIS
Abstract: What an organization
does and says in a crisis situation can permanently influence the
organization's image. Crisis communication plans can be supplementary to or
part of the crisis management plan. Many believe that a crisis communication
plan is key to survival of an organization-knowing what to say, when, and to
whom. Crisis communication team plays a critical role because the public has a
great desire for knowledge in crisis situations.
Penulis: Puji Hariyanti
Kode Jurnal: jpkomunikasidd090093
