Pengaruh Kepuasan Wajib Pajak Terhadap Kwalitas Pelayanan dan Kepatuhan Wajib Pajak pada KPP di Tanjung Karang
Abstract: Taxes are a source
of regional income used for capital expenditures of which is for the
construction or repair of roads. However Diijen Rahmany Tax (2011) recognizes
the Indonesian tax revenue ratio is still low when compared with the ratio of
tax revenue neighboring countries. Even in terms of compliance to pay taxes,
the Indonesian people, including low. This study aims to observe the effect of
obligatory feed satisfaction and quality of service on tax compliance. on STO
Cape Coral. The data used in this study are primary data is done by
distributing questionnaires and interviews directly with the parties related to
the research conducted, in this case the taxpayer. Besides using secondary data
because the researchers collected information from data that has been processed
the KPP, which taxes satisfaction data. Based on the results of the study
concluded that 1) the taxpayer satisfaction affects the quality of service .2)
Quality of care affect the taxpayer compliance.
Penulis:. Yuliana
Kode Jurnal: jpakuntansidd160636
