Pengaruh Kompensasi Terhadap Kualitas Pelayanan Publuk (Suatu Studi Di Dinas Kependudukan Dan Catatan Sipil Kabupaten Halmahera Utara)
ABSTRACT: This research was
carried out over an alleged that while the quality of public services in the
Department of population and civil registration Kabupoaten of North Halmahera
they are still low. Thus, this research
aims to find
out and analyze
the compensation pengaru
to the quality
of public service in the
Department of population and civil registration North Halmahera Regency. The methods
used in this
research is descriptive
method quantitative approach.
The data and information gathered
using a questionnaire
which was distributed
to 33 respondents,
engineering wawawncara and obsrvasi
directly to the
Office of civil
registration and Residency
North Halmahera Regency. After
the data is
collected and then
analyzed using descriptive
analysis techniques, namely portraying the reality of the match
is. Research results indicate
that the variable
compensation is set
at "medium" category
as well as the
variable quality of public services in the Department of population and civil
registration North halmahera Regency
also has been
in the category
of "high". Compensation
berpengaruk a positive
and highly significant to
the quality of
public services, as
well as the
two related variables
in kontributuf. When compensation is increased it will be
followed by improvement of the quality of public services. Thus, it
can be concluded
that the proposed
research hypotheses have
been tested empirically keberlakuannya at once can
justify the underlying theories. To optimize the setup required public service HR management
apparatus that leads
to reform the
bureaucratic apparatus, particularly
the human resources in the
service of the population and civil registration North Halmahera Regency.
Penulis: Rafles Hendrik
Kode Jurnal: jpadministrasinegaradd160317
