MODEL MANAJEMEN KOMUNIKASI FRONT OFFICE E-GOVERNMENTSEBAGAI MEDIA PELAYANAN PUBLIK (STUDI PADA SITUS PEMERINTAH DAERAH KOTA/KABUPATEN DI YOGYAKARTA)
Abstract: On the challenges of
development for democratization and transparency in the framework of regional
autonomy, local governments now compete to build a race-e-government
infrastructure. In factual, the main obstacles of the implementation of
e-government is on the governance or management structure of the management and
Quantity and quality of human resources at government agencies that are very
limited. The object of the selected study site is the city of Yogyakarta,
Sleman regency government sites and the Government of Bantul district. The
formulation of the problem is taken “How Communication Model Management Front
Office E-Government as a Public Service Media Site on the regional government
of Yogyakarta, Sleman District Government Sites Site and the Government of
Bantul Regency? “ Research method used is descriptive research to guide the
inductive eksploratori to the results of research that the technical provisions
of the respective websites of local governments to become the object of
research in managing the front office has to follow some standard that is
required in the development of the web as a medium for communication and
information. Up toditas information, especially news on the navigation was done
routinely. But still there is a delay of up toditas websites is a sign that
there is imbalance between the management of websites each local government.
Number of links the information of each local government websites have been
sufficient, meaning that many categories of information provided. The
fundamental problem lies in the fact that the government does not provide
e-mail links for the user community, if there is acceptance of the feedback is
to the manager or administratur websites and not on the officials concerned.
Penulis: Edwi Arief Sosiawan /
Susilastuti DN
Kode Jurnal: jpkomunikasidd080060
