PERILAKU NASABAH NON MUSLIM DALAM BAURAN PEMASARAN TERHADAP KEPUTUSAN MEMILIH PRODUK BANK SYARIAH DI KOTA JAMBI

Abstract: Syariah or Moslem Banking is banking that rules by Moslem rule. Syariah principle is the  contract  that  based  on  the  Syariah  principle  between  Moslem  Banking  and  the Customer in lending and borrowing funds or other activities.  This research purposes is  to  examine  the  relationship  between  the  variable  of:  price,  promotion,  place, employee,  process,  and  physical  evidence  unto  the  customer  decision  on  Syariahproducts.  Based  on  statistical  procedure,  the  Ftest shows  that  simultaneously  there  is significant  influencing  all  the  independent  variable  to  dependents,  the  decision  of Customer.    Furthermore,    t  test  shows  that  there  are  three  variables  significantly influencing  i.e.,  product,    price,    and  promotion.  Otherwise,  the  variable  of  place, employee,  process  and  physical  evidence  has  insignificant  influence.  The statistical procedure  also  shows  that  adjusted  R  shows  that  86  percent  of  the  variance  of dependent  variable  in  this  research is  explained  by  the  variance  of  independent variable.Hence  it  is  recommended  to  the  Syariah  Banking  to  make  an  intensive marketing communication to make Syariah Product could be more enlightened to thecustomer.
Key words: customer behavior, marketing mix, syariah banking product
Penulis: Musnaini
Kode Jurnal: jpmanajemendd100234

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