PENGARUH KELOMPOK ACUAN DAN ATMOSFIR RESTORAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN STARBUCKS COFFEE

Abstract:  Starbucks  Corporation  is  a  coffeehouse  network  of  the United States are located in Seattle, Washington. Coffee shop today is  not  just  a  place to drink coffee, but  a  public  space  for  socializing, gathering  either  for  family,  business,  friendship  or  just  to  meet. Currently,  the  coffee  shop  has  a  more  exclusive  but  with  a  more populist  approach.  The  look  and  atmosphere  of  the  coffee  shop makes  consumers  not  specifically  come  to  enjoy  coffee  but  tend  to buy  the  concept  of  ambience  and  facilities  provided  by  the  coffee shop.This  study  aims  to  analyze  and  discuss  the  influence  of  the reference  group  and  the  atmosfir  restoran  on  purchase  decisions  in Starbucks coffee shop.Techniques for collection data is questionnaire and technique analysis data using multiple linear regression analysis. The  result  showed  that  reference  group  and  the  atmosfir  restoran influence give contribution of influenced on purchase decision.
Keywords:  Refference  group,  Resto  Atmosphere,  and  Purchase decision
Penulis: NOVA FARAH DIAN, YESSY ARTANTI
Kode Jurnal: jpmanajemendd130965

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