PENGARUH ATRIBUT PRODUK DAN VARIETY SEEKING TERHADAP KEPUTUSAN PERPINDAHAN MEREK HANDPHONE NOKIA KE SMARTPHONE SAMSUNG (Survei pada outlet Okeshop ITC Roxy Mas, Jakarta Pusat)

ABSTRACT: The  purpose  of  the  research  are:  to  know  the  description  of  product attributes, variety seeking, and brand switching decision of handphone Nokia to Samsung Smartphone, test empirically   the influence of product attributes toward brand  switching  decision  of  handphone  Nokia  to  Samsung  smartphone,  test empirically the influence of variety seeking toward brand switching decision of handphone  Nokia  to  Samsung  smartphone,  test  empirically  the  influence  of product  attributes  and  variety  seeking  toward  brand  switching  decision  of handphone  Nokia  to  Samsung  smartphone.  This  is  a  quantitative  research, descriptive and causal design, collecting data by survey method. Population of this research is v isitors of Outlet Okeshop ITC Roxy mas, Central Jakarta who use Samsung smartphone and had use handphone Nokia before. Analysis of the research was conducted using SPSS.  The results of the t test shows the product attributes and brand switching significantly influence the significance value, and variety  seeking  toward  brand  switching  are  also  significantly  influence.  The results of F test simultaneously indicates product attributes and variety seeking influencing  significantly  to  brand  switching.  And  the  r esult  of  determination analysis in this research shows the variation of variables product attributes and variety  seeking  could  explained  brand  switching  together.  While  the  remaining are explained by other variables that are not included in this research m odel.
Keywords: product attributes, variety seeking, brand switching
Penulis: Setyo Ferry Wibowo, Teguh Kurnaen, Agung Kresnamurti RP
Kode Jurnal: jpmanajemendd140819

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