ANALISIS KUALITAS PELAYANAN PRAMUWISATA DI ISTANA ASSERAYAH HASYIMIAH SIAK SRI INDRAPURA
Abstract: The This research
aims to find out how the quality service of the tour guide in the palace
Asserayah Hasyimiah Siak Sri Indrapura.
This research used qualitative desciptive method to analyze the problems.
The sample in this research are 100 samples by using accidental sampling. And
then the techniques to collected data in this research are using observation,
questionnaire and interview. And it was using likert scale to know the length
of intervals.
Based on the result of the research that’s been done, it looks that the
quality service tour guide in the palace Asserayah Hasyimiah still low and need
to be improved again.
Penulis: Suheri Tanjung,
Mariaty Ibrahim
Kode Jurnal: jpmanajemendd150984
