ANALISIS KEPUASAN KERJA KARYAWAN PADA HOTEL SRI INDRAYANI PEKANBARU
Abstract: The purpose of this
research is to know how the satisfaction of employee’s work in Sri Indrayani
and how to improve the satisfaction of employee’s work in Sri Indrayani Hotel.
This research is used descriptive quantitative methods. There were 30
sample all employee. The data collection techniques in this research used
observation, interview, and quesionnaires. The likert scale was used to measure
the intervals in quantitative data.
This research theory used Harold E. Burt in the book of Pandji Anoraga
(2005:82) theory. This theory divides job satisfaction into 3 categories: factor
relationship between employees, individual factors, external factors.
The analysis result of the employee’s work satisfaction is quite good in
Sri Indrayani Hotel Pekanbaru. It is proved that the managemen of Sri Indrayani
Hotel Pekanbaru have improved their employee’s work satisfaction maximally. As
know in improving the employee’s work of satisfaction in Sri Indrayani Hotel
Pekanbaru with challenged work mentally, good appreciation, good condition of
work and supportive relationship.
Penulis: Ori Tri Wulandari,
Chalid Sahuri
Kode Jurnal: jpadministrasinegaradd160086
