PENGARUH PELAKSANAAN PENGAWASAN TERHADAP KINERJA KARYAWAN RITEL MODERN (KASUS KARYAWAN FRONTLINER PT. METRO ABADI SEMPURNA SEMESTA
Abstract: Supervision is
series activity that be done consciously and systematicy by manager to
ascertain that all operational action be run truly according to plan that had
to be made previous. Supervision can be done in form direct also undirect by
Manager or people who be gave authority by company.
Performance is level succeedness someone according to entirely as long as
one surest periods inside to execute it task to be compared with various
possibility, like work result standart, target or criteria. As indicator of
working performance individualy is: working quality, pressal quality, quantity,
correctness time, effectivity, and stand aloneness.
In ritel's business, frontliner's employee has role that very big that is
as company spear end. Frontliner’s task working is interact directly to
consumer, must able to give it a optimal service so that consumer can feel
satisfy. Existence the supervision that be done will make employee to work
according to what was have been decided by company and ascertain that the job be
done to goodly.
This research Result show that the influency supervision execution in
working performance. It can be seen from result be knowing t count (6,833)
>; table (3,120) and Sig (0,000) < 0,05. So hypothesiical that to state
it that existence supervision execution influence in performance can be
accepted.
Penulis: Surani, Endang
Sutrisna
Kode Jurnal: jpadministrasinegaradd141146
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