KOMUNIKASI TERAPEUTIK DOKTER DAN PASIEN DALAM PENGOBATAN HOMEOPATI DI PUSAT PENGOBATAN AL JAWAD PEKANBARU
Abstract: Homeopathy is one of
the alternative medicine option in Pekanbaru city. In the process of homeopathy
treatment, doctors use the consultation as a reference in determining the
appropriated medicine for the patient. Consultation process conducted by doctors
and patients in the homeopathy treatment applying interpersonal communication
that is therapeutic. The purpose of this research was to determine how
therapeutic communication on prainteraksi phase, on the
orientation/introduction phase, on the working phase and the termination phase.
This research used qualitative research methods to the presentation of
descriptive analysis. Informan in this research are homeopathic doctor, doctor
assistant, and 5 homeopathy patient in Pusat Pengobatan Al Jawad Pekanbaru selected
using purposive sampling technique. Data collection techniques used were
observation, interviews, and documentation. In reaching the validity of the
data in this study, researchers used an extension of participation and
triangulation.
The result of research showed that therapeutic communication doctor and
patients in the homeopathy treatment in Pusat pengobatan Al Jawad Pekanbaru on
prainteraksi phase/preparation of doctor collected information on patient and
doctor designing interpersonal communication strategies to patients (openness,
empathy, supportiveness, positiveness, and equality). On the phase
orientation/introduction that the doctor introduced himself to the patient ,
showing a friendly attitude , and show the genuineness attitudes, empathy, and
warmth. Therapeutic communication doctor and patients in the homeopathic
treatment on the working phase of physician digging depth information about
patients by implementing several methods or techniques in therapeutic
communication (listening, silence, giving the open questions, giving
information, advice, focus , repeat and clarification), and observing nonverbal
attitude shown patients when consultation. Therapeutic communication doctor and
patients in the homeopathic treatment of the termination phase is doctor
conclude the consultation, giving the appropriate medicine for the patient and
provide advice (advice and prohibition) when the patient is at home .
Penulis: Dyana Utamy, Nova
Yohana
Kode Jurnal: jpkomunikasidd150199
