Implementasi Computerized Reservation System (CRS) pada maskapai Firefly rute Pekanbaru – Subang
Abstract: The purpose
of conduching this research is
to know how
the efficiency aystem and menu of
firefly enterprise on Pekanbaru – Subang rute. This
research used descriptive
methode to analyze
the probloms. The sample
of this research
was 57 travel
agent which was taken by
accidental sampling. The
technique of collecting
data in this
research used observation, questionaire and
interview. To know
the interval range,
the writer used
likert scale. Based on the result of this research. The respon
of the respondence about the
implementation of computerized
reservation system (CRS)
on the firefly enterprise with theree sub variables.
The three sub variables are providing price information and
kinds reservation of
facility services, tickeet
publishing, administration
(back office accounting
support) band office
automation, the respon is anough.
Penulis: Nia Chetiajar
Dalimunthe
Kode Jurnal: jpmanajemendd150332
