MANAJEMEN KOMUNIKASI “BIDAN DELIMA” KOTA BANDUNG
Abstrak: To become a private
midwife with the tittle of bidan delima, one’s should be able not only to
communicate both in verbal and non verbal communication but also able to manage
a positive impression management. The study is conducted in qualitative method
by the perspective of phenomenology and it is aimed to know about bidan
delima’s effort in managing their communication act. The result of study has
shown that midwives and their clients performed the communication management in
form of interpersonal and intrapersonal communication both in a verbal and
nonverbal manner. Then, in forms of verbal communication, the informants used
mother tongue, informal language, warnings, greetings, and motivation. While in
forms of nonverbal communication, the informants performed body gesture, touch,
time management, status mark, competition, and identification. Moreover, the bidan
delima performed their verbal communication mostly in spoken language, friendly
greetings, and as the symbols of their nonverbal communication towards their
client, they performed face expression, touch, time schedule, status mark,
competition, and identification board. The other result of the study has shown
that in terms of the bidan delima’s value of communication competence, the
informants have enriched their value by adding ethics, experiences, and
positive self-concepts into their communication act. Therefore, based on the
result above, the author created a model of bidan delima’s communication
management.
Penulis: Saleha Rodiah
Kode Jurnal: jpkomunikasidd070038
