PERANCANGAN MANAJEMEN KINERJA PENYELENGGARAAN PENDIDIKAN DAN PELATIHAN DENGAN ANCANGAN MANAGEMENT BY OBJECTIVES (MBO) DAN PERSPEKTIF BALANCED SCORECARD
Abstract: This research is
aimed to make a performance management design based on MBO and Balanced
Scorecard perspective approach in order to improve education and training
administration. Performance accountability stimulates public sector
organizations to improve their performance continuously and to build a
performance management system that is oriented not only toward the budget and
its realization, but also toward results. This paper discusses MBO and Balanced
Scorecard perspective approach in planning and controlling its programs. In
addition, this model can be used as a strategic controller for the management
to measure the organization’s success and failure. This is a qualitative
research approached by a case study using the method of participant observation
through questionnaires, in depth-interviews, and focused group discussions. The
success of education and training administration is determined by performance
achievements of the individual, division, and organization that include
financial aspect, participants of the education and training program, Standard
Operating Procedure (SOP), administrators of the program, technology, and
innovation. The resulted design is a four-stage flowchart describing planning,
implementation, measurement, and performance evaluation.
Keywords: Performance
Management, Design, Education and Training, Management by Objectives (MBO),
Balanced Scorecard Perspective
Penulis: Ika Susanti, Aida
Vitaya Hubeis, Sadikin Kuswanto
Kode Jurnal: jpmanajemendd120511
Pesan jurnal yang anda butuhkan disini.... >>> KLIK DISINI <<<
