PENGARUH ELEMEN EKUITAS MEREK TERHADAP RASA PERCAYA DIRI PELANGGAN DI SURABAYA ATAS KEPUTUSAN PEMBELIAN SEPEDA MOTOR HONDA

Abstract: Customer  buying  decision  making  is  a  customer’s  respond  to  the  provider’s  strategies. Buying  decision  made  by customer  based  on  their  beliefs  is  the  right  decision. It would develop  the  customers’  confidence  on  their  decision.  There  is  a  brand  equity,  if  the customers  have  the  brand  awareness,  perceived  quality,  brand  association  and  brand loyalty. The objective of this research is to test the effect of brand equity’s elements to the customer’s confidence in their buying decision on Honda motorcycle in Surabaya.
Keywords: brand equity, brand awareness, brand association, perceived quality, brand loyalty and customer’s confidence in their buying decision
Penulis: Sri Wahjuni, I Gde Cahyadi
Kode Jurnal: jpmanajemendd070070
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