Memahami dan Mendorong Terciptanya Employee Engagement dalam Organisasi
Abstract: Employee engagement
is a hot topic nowadays because it is a key driver of organizational productivity.
A recent study by the Hay Group found that offices with engaged employees were
up to 43% more productive based on comparisons of revenue generated. What is
employee engagement and how do you know when employees are engaged? An engaged
employee is a person who is fully involved in, and enthusiastic about, his or
her work. More evidence found that high levels of employee engagement
correlates to individual, group and corporate performance in areas such as
retention, turnover, productivity, customer service and loyalty.
Penulis: T. Elisabeth Cintya
Santosa
Kode Jurnal: jpmanajemendd120472
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