VARIABEL - VARIABEL UTAMA DALAM SISTEM MANAJEMEN MUTU UNTUK PENINGKATAN PROFITABILITAS JASA KONSTRUKSI INDONESIA YANG BERPOTENSI MENINGKATKAN GROSS DOMESTIC PRODUCT SEKTOR KONSTRUKSI
ABSTRACT: Quality Management
System (QMS) has
been proven as
the best management
approach. Empirical studies
have concluded that applying QMS
gives significant effect
on result and
impact. As the
demand of construction
industry in order that contractors and
subcontractors may participate in the new tender of indonesian projects, the
implementation of QMS is
a must, the
message which is
delivered to construction
industry is very
clear, it is
whether companies adopt ISO 9001 and be competitive, or ignore
it and make all those things become their own risk. However, behind the succeed
of companies and
countries adopting Quality
Management System, there
is a basic
question about how
far companies which already
have difficulties following
the international standard
are really thrive
on raising the
company’s performances. This research
proves empirically and
statistically correlation between
application of profitability
with critical success factor
(CSF) of Quality Management
System. Statistical analysis was
run and the
findings show that to increase profitability
of Indonesian construction
services, organisation should
consistently implement a
Quality Management system which is mainly drived by 2 critical factors
that is 1) Conducting integrated control movement and 2) Having world
class quality image
of construction service.
With the company
profitability increasing, indirectly
have potency to assign value added to Gross Domestic Product (GDP)
construction sector and able to affect national GDP.
Keywords: Quality Management
System (QMS), profitability, Main Variable, Gross Domestic Product (GDP)
Penulis: M. Fanshurullah Asa,
Ismeth S. Abidin dan Yusuf Latief
Kode Jurnal: jptsipildd090021
