STRATEGI PELAYANAN PUBLIK DALAM MENINGKATKAN KEPATUHAN WAJIB PAJAK (Studi Deskriptif Tentang Strategi Pelayanan Pembayaran PBB Keliling Dalam Meningkatkan Kepatuhan Wajib Pajak PBB pada Dinas Pendapatan dan Pengelolaan Keuangan UPTD 6 Surabaya)
Abstract: Taxes are compulsory
dues to be paid to the state by every society, particulary for the tax payers.
One of them is the building tax, which became a regional contribution acceptance,
so the compliance of the taxpayers is needed for the ease development. But the
problem remains compliance mature obstacles for the tax revenue both in central
and local area. Good services from the government to the public became one of
effort to push a tax compliance , so the tax department that having
a role in providing service to the taxpayers keep trying give the best
services by tax payments in circumference. Where that service is a strategy of
the organitation to make public services with easy and flexible administration
process, so the society will pay taxes easier and become a tax compliance for
their tax.. This research is use descriptive qualitative methods, namely
explain public services strategy that done by Dinas Pendapatan dan Pengelolaan
Keuangan. Dinas Pendapatan dan Pengelolaan Keuangan is the technical Surabaya
Department unit six and from at all show that pay services of Building tax with
circumference is a public organitation strategy
to improve tax compliance.
Keyword: Taxes, Tax
compliance, public strategy service
Penulis: Riesca Anindya
Kode Jurnal: jpadministrasinegaradd120105
