Kinerja Panitia Pengadaan Barang dan Jasa Secara Elektronik (E-Procurement) di Unit Layanan Pengadaan (ULP) Pemerintah Kota Surabaya
Abstract: The purpose of this
research is to investigate the performance of electronic procurement
(e-procurement) services and to assess performance of the procurement
committee, especially in evaluation process of the offer document procurement
until announcement to the winning bidder of electronic procurement Surabaya
City Government. This research used a mixed approach, which is accompanied by a
qualitative approach to quantitative approach . Mixed methods strategy which
used in this study is mixed methods sequential / staged . Determination of informants
in this research used purposive sampling technique. Data is collect by
interviews, observations, questionnaires, and documentation study. Data
analysis technique used triangulation of data collection techniques. The
descriptive statistic is used as analysis statistic tools in this research. The
result of this research showed us that committee performance of goods and
service procurement at the evaluation bidding document steps until announcement
the winner is excellent and gave maximum result to procurement process at
Surabaya City government. Dimension of Productivity, Quality of Service,
Responsiveness, Responsibility, and Accountability are the indicator of
committee performance of goods and service procurement at the evaluation
bidding documents steps until announcement the winner, overall rated excellent
by the public / service users. It makes
the bidding process more transparent, responsive, and accountable.
Keywords: Performance,
E-Procurement, Goods and Service, Government
Penulis: Ayu Nedialita
Kode Jurnal: jpadministrasinegaradd120121
