HUBUNGAN PENERAPAN ISO 9001: 2000 DAN ORGANISASI PEMBELAJAR TERHADAP KINERJA STAF (Studi di Lembaga P2PNFI Regional I Jayagiri dan P2PNFI Regional II Semarang)
Abstract: This research is based
on facts of the implementation of ISO 9001:2000 at P2PNFI Region I Jayagiri and
P2PNFI Region II Semarang in a few years, to find out whether the
implementation of ISO 9001:2000 gives an impact in building a learning
organization as the creation of the lifelong learning as well as the
performance of two institutions which based on ISO. This research used the
expost facto method and based on the correlation approach. The design of
development strategies on this research are: (1) conducting the beginning
study; (2) creating research instruments; (3) testing instruments; (4)
analyzing the validity and reliability instruments; (5) distributing
questioners to 94 respondents at P2PNFI Regional I Jayagiri and 84 respondents
at P2PNFI Regional II Semarang; (6) collecting questioners; (7) data input and
processing; (8) conducting data analyzing and (9) wrapping up the conclusion.
The research reveals that (1) there is a high relationship between the implementation
of ISO 9001:2000 with the staf performance; (2) there is a high relationship
between the learning organization with the staf performance and (3) there is a
high relationship between the implementation of ISO9001:2000 and the learning
organization with the performance of staf at two institutions. (4) there is an
increase of the staf performance.
Kata kunci: Penerapan ISO
9001:2000, organisasi pembelajar, kinerja staf
Penulis: Elais Retnowati,
Sutaryat Trisnamansyah
Kode Jurnal: jpperadabanislamdd100014
