Strength of the HRM system: The development of a measure
Abstract: The aim of this
study is to operationalize the construct Strength of the HRM System
theoretically defined by Bowen and Ostroff (2004) as a set of process
metafeatures to convey signals to employees about desired and appropriate work
behaviors, as well as to develop and validate a questionnaire to measure it,
the HRMSQ.
Design/methodology/approach: Three studies contribute to this purpose. In
the first study we develop a questionnaire and test it with employees from
several organizations. In the second study we applied the refined questionnaire
in a sample of employees from a large company, and assessed different types of
validity. The final study replicated results from the second study.
Findings: Psychometric properties reveal good internal consistency
reliability, item reliability and construct reliability, as well as convergent
and discriminant validity.
Pratical implications: Results indicate that the HRMSQ can be used in the
study of HR strategy and for HR manager.
Originaly/value: The HRMSQ is a friendly instrument that can help HR
practitioners to assess whether the HRM system is unambiguously perceived by
employees, and identify possible problem areas in terms of the implementation
process. It also contributes to research in the strategic HRM field by
operationalizing a construct that is likely to improve the understanding of the
link between the HRM System and organizational performance.
Author: Joaquim Pinto Coelho,
Rita Campos Cunha, Jorge F.S. Gomes, Anabela Gomes Correia
Journal Code: jptindustrigg150071