PERAN CULTURAL INTELLIGENCE (CQ) DALAM KEPEMIMPINAN LINTAS BUDAYA (Studi Fenomenologi pada Gandhi Memorial Intercontinental School Semarang)
ABSTRACT: There
were several studies about expatriate leadership that conducted in Indonesia,
but those are only focuses on the experience of living and working abroad.
Consequently, this study aims to investigate the role of cultural intelligence
(CQ) in cross-cultural leadership effectiveness, within the context of
Indian-Indonesian cultural differences. Besides, what kind of leadership style
that practiced by an expatriate leader as the result of CQ's role. This study
used a qualitative method and conducted in one of the international schools in
Semarang. The participants of this study contain 5 peoples (an Indian
Principal, 2 school coordinators, and 2 teachers). Each participant delivered
briefly about all the points that used in this study. The data were gathered by
using in-depth interviews to revealed that all aspects in CQ (metacognitive,
cognitive, motivational, behavioral) thoroughly have the main role in the
Principal’s cross-cultural leadership effectiveness. The result of the data
analysis indicate that the Principal has some characteristics of an effective
leader, such as communicative, pay attention to the well-being of the staffs, listen
carefully to the suggestion from the staffs, and directly see the conditions
that faced by the staffs. Besides, the role of CQ also resulted in the
Principal's leadership style, which shows bureaucratic but with a touch of nurturant
side inside. The Principal is task-oriented, but still, keep a good relation
with the staffs through motivation and praise.
Keywords:
Cultural Intelligence (CQ), Cross-Cultural, Leadership, Qualitative
Penulis: Setyoningsih
Subroto, Fuad Mas’ud
