DETERMINAN KEPUASAN KERJA DAN IMPLIKASINYA TERHADAP KOMITMEN ORGANISASI (Studi pada Karyawan Biro Perjalanan Wisata di Kota Palembang)
ABSTRACT: This
study aims to determine the effect of leadership, motivation and organizational
climate on job satisfaction and employee commitment. Sampling was done by proportionate
random sampling. The sample in this study were employees of a travel agency as
a member ASITA in South Sumatra consist of 185 people. The data were analyzed
using multiple regression analysis using SPSS software for Windows version 19.
The results showed that the leadership, motivation, organizational climate have
significant effect on job satisfaction. There is no significant effect
leadership on job satisfaction. There is no significant effect work motivation
on job satisfaction. There is significant effect organizational climate on job
satisfaction. There is significant effect leadership, motivation,
organizational climate, job satisfaction on organizational commitment. There is
significant effect leadership on organizational commitment. There is
significant effect work motivation on organizational commitment. There is no significant
effect organizational climate on organizational commitment. Based on the results
of the study manager of a travel agent should be increase level of employee satisfaction
by providing better motivation, attention to the working environment more comfortable
and conducive and awards both financially and non-financially so that employees
are more committed to the company.
Key words:
leadership, motivation, organizational climate, job satisfaction, employee commitment
Penulis: Rini,
Heri Setiawan
