Satisfaction’s Level of Hypertensive Patients towards Pharmacy Counseling with Al-Quran Based at Karya Sehat Pharmacy in Purwokerto, Banyumas Regency

Abstract: Hypertension is a major cause of death in some countries. World Health Organization (WHO) estimated there are 11% of undetected hypertension in which 50% of them are living in developing countries such as Indonesia, with the incidence of 25.8%. Pharmaceutical counseling is one of the most comprehensive pharmacist services. Therefore, pharmacists’ participation through counseling is needed to provide pharmacological therapy by administration of antihypertensive medication and nonpharmacological therapy, for instance by recital of Al-Quran during pharmaceutical therapy which become the objective of this study. This research aimed to determine satisfaction’s level of hypertensive patients with the intervention of pharmaceutical counseling with Al-Quran based as well as effectiveness of the therapy. This research was conducted from February until March 2017 at Karya Sehat Pharmacy in Banyumas regency. This research is an experimental with post test only design group methods. Data in this study is quantitative data with questionnaires as research instruments. Result of this research showed that the satisfaction’s level of patients with usual care counseling and Al-Quran based pharmacy counseling had CSI values of 73.55% and 72.63%, respectively. There is no difference of level of satisfaction between the two groups. Both of pharmacy counseling methods can be applied in pharmacy services to improve patients’s satisfaction.
Keywords: Hypertension, patient’s satisfaction, pharmaceutical counseling
Penulis: Githa F. Galistiani, Much I. N. A. Wibowo, Rachmi Gladiawati, Dwi Merishandy
Kode Jurnal: jpfarmasidd180007

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