PENGARUH SERVANT LEADERSHIP DAN EMPOWERMENT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA KARYAWAN ASA VILLA SEMINYAK
ABSTRACT: The research paper
aims to examine the effect of servant leadership and empowerment on
organizational citizenship behavior on Asa Villa Seminyak employee, using
census method (total sampling) in determining the sample of 44 respondents,
Through multiple linear regression analysis technique. The result of analysis
proves that servant leadership and empowerment of positive effect
simultaneously on organizational citizenship behavior. Servant leadership has a
positive effect partially on organizational citizenship behavior. Empowerment
has a positive effect partially on organizational citizenship behavior. Asa
Villa Seminyak management side must prioritize the implementation of servant
leadership in order to create a safe and comfortable atmosphere in work.
Management through the leadership to implement empowerment application with
ease for employees in finding important information related to the job so as to
be able to complete the work.
Keywords: servant leadership,
empowerment, organizational citizenship behavior
Penulis: Putu Agung Pratama
Sandara, I Gusti Made Suwandana
Kode Jurnal: jpmanajemendd180016
