PENGARUH CITRA MEREK DAN PERSEPSI KUALITAS TERHADAP KEPUTUSAN PEMBELIAN LAPTOP ACER (STUDI PADA PENGUNJUNG HI-TECH MALL SURABAYA)


Abstract: Acer is one of the world's largest laptop companies and is also one of the major laptop companies in Indonesia that has a good image and product quality that is considered good accompanied by many award-winning. But it can’t guarantee acer laptop will lead laptop market share in Indonesia. The purpose of this study is to analyze anddiscuss the influence of brand image and quality perception of purchasing decision The research design isconclusive research with quantitative approach. The population in this study is that consumer laptop acer aged a minimum of 19 years old, who have bought and used acer branded laptops from 2016 until now. The sampling method is nonprobability sampling and the sampling technique is using purposive sampling. The sample used is 220. Data collection techniques using questionnaries. The analysis technique used multiple linier regression with SPSS program for windows 23. The result of this study indicate that the independent variables of brand image and perceived quality significantly influence the purchase decisions by 39.6%. while the remaining 60.4% is influenced by other variables outside the variables used in this study.
Keyword: Brand Image, Perceived Quality, Purchase Decision
Penulis: Achmad Hafidz Amirullah, Sri Setyo Iriani
Kode Jurnal: jpmanajemendd180452

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