ANALISIS PENGARUH STRES KERJA DAN LINGKUNGAN KERJA NON FISIK TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL INTERVENING (Studi Pada Karyawan Departemen Spinning PT. Daya Manunggal Salatiga)
Abstract: This study aims to
analyze the effect of job stress, and non physical work environment to
organizational citizenship behavior with organizational commitment as
intervening variable. The strict competition between companies nowadays evokes
some effects to the employees, one of them is job stress. High job stress level
can decrease their organizational commitment that leads to the declining of
organizational citizenship behavior which affected directly by organizational
commitment.
This study was done on spinning department at PT. Daya Manunggal in
Salatiga. The sample used 100 respondents using simple random sampling method.
Likert scale is used to measure the questionnaire. The data analysed using SPSS
ver. 20. Sobel test used to test the mediation effect.
The results from the analysis show that job stress affects significantly
negative to organizational citizenship behavior, and non-physical work
environment affects significantly positive to organizational citizenship
behavior. Another result of this study also shows that organizational
commitment is a strong antecedent towards organizational citizenship behavior
and is an excellent between job stress and non-physical work environment
towards organizational citizenship behavior.
Keywords: Job Stress,
Non-physical Work Environment, Organizational Citizenship Behavior,
Organizational Commitment
Penulis: Vivin Tri Prasasti,
Ahyar Yuniawan
Kode Jurnal: jpmanajemendd170879
