HUBUNGAN KUALITAS PELAYANAN KONTRASEPSI DENGAN TINGKAT KEPUASAN AKSEPTOR KB


Abstract: The quality of contraception services is called good, if the services are able to give satisfaction to acceptor and based on with ethics code and also fulfill with standards of service. The facilities that available are not suitable with standards of quality in providing services to acceptors, it can decrease the acceptor participants.
The purpose of research is to know relationship between quality of contraception services and level of satisfaction acceptor in BPS Midwives of Sutiyah, Wiradadi Village, District Sokaraja, Purwokerto regency.
This research used observation analytic method, with cross sectional approach. The population in this research was the acceptor family planning in BPS Midwives of Sutiyah. The sampling method was accidental sampling. Totaling subjects were 53 respondents. Statistic analysis used in this research was statistic analysis spearman rank. This research was done in BPS Midwives of Sutiyah, Wiradadi Village, District Sokaraja, Purwokerto regency at May 15th until Juny 14th 2012.
The results of the spearman rank correlation coefficient test was no relationship between quality of contraception services and level of satisfaction acceptor p-value =0.229 (α = 0,05 ).
The Conclusion was not relationship between quality of contraception services and level of satisfaction acceptor.
Key words: quality of contraception services, level of satisfaction acceptor
Penulis: Yulia Nur Isnaini, Reni Dwi Setyaningsih, Tophan Heri Wibowo
Kode Jurnal: jpkebidanandd140381

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