ANALISIS KEIKUTSERTAAN BPJS “MANDIRI” BERDASARKAN STATUS EKONOMI, SIKAP DAN PERSEPSI ATAS MUTU LAYANAN
ABSTRACT: Today BPJS is one of
hot issues that a lot of discussion not only by a group of health provider
alone, but by most of the general public. Lack of socialization BPJS caused by
the majority of people still do not have complete information, such as
compliance with the terms and conditions of membership of BPJS “mandiri”.
Purpose: To know the factors affecting the participation of BPJS “Mandiri”. The
method in this research is a comparative analysis with cross sectional
approach, by comparing the obstetric patients who use BPJS “Mandiri” and
patients with own payment. Sampling technique used is purposive sampling, with
30 people for each group. The data analysis is done by using SPSS. The data
were analyzed two phases. The first stage is to analyze the economic status,
attitudes and perceptions of quality of care in patients with BPJS “Mandiri”
payment and own payment. The second stage is a comparative analysis of economic
status, attitudes and satisfaction with services between patients by own
payment and BPJS Mandiri payment. The results showed that the economic status
in patient by BPJS Mandiri largely on the category low that as many as 73, 3 %,
while attitudes toward BPJS mostly in the category of support that is equal to
86.7%. While the perception of the quality of most of the high category, 87%.
In patients with own payments, based on the economic status, majority are high
by 60%, majority by are support that is equal to 53.3%, and all responden
(100%) have the perception of service quality in the high category. Based on
the analysis we find that there is a significant relationship with an OR of
7.07 between economic status and participation of BPJS “Mandiri”, signofikan
relationship exists between attitudes toward BPJS with the participation of
BPJS “Mandiri” with OR 6.48 and there was no correlation between perceptions of
service with the participation BPJS Mandiri.
Keywords: participation, BPJS
Mandiri, economic status, attitudes, perception
Penulis: Johariyah
Kode Jurnal: jpkebidanandd160405
