PENGUKURAN KINERJA PERUSAHAAN PERTANIAN DI LEMBANG, JAWA BARAT DENGAN PENDEKATAN BALANCED SCORE CARD
Abstract: The purpose of this
research was to know financial performance, costumer’s performance, internal
business process performance, and employee satisfaction. This research was
conducted at a n agricultural company in Lembang, West Java. This research was a case study in which data
was analyzed method by Balanced Score card approach. The data was collected on
August 2015. All data was analyzed by quantitative descriptive analysis. The result showed that the financial
performance of the Agricultural Company was on bad category in which scores
obtained was only one out of six as a maximum score. The Costumers performance
was on good category by obtaining score of five out of six. The Internal
Business Process performance category was on quite well in which scores
obtained was four. The Employee satisfaction performance category was on quite
well, in which scores obtained was two.
In overall showed that the plantation performance was quite well.
Penulis: Fadloli Akhmad,
Sudarma Widjaya, Adia Nugraha
Kode Jurnal: jppertaniandd160840
